DPD Missed Delivery No Card? Do This Now!

dpd missed delivery no card

Missing a delivery is never a pleasant experience, especially when you’re eagerly anticipating the arrival of your package.

It’s even more frustrating when you realise that the “Sorry we missed you” card was not left, and you’re unsure of the location of the package.

Fortunately, you’re not alone in this experience, and I’m here to provide a comprehensive guide on what to do.

Table of Contents

What to Do If You Didn’t Receive the DPD Card

If you’ve missed a DPD delivery but didn’t receive a “Sorry We Missed You” card, don’t worry.

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There are still steps you can take to track down your package and arrange for redelivery.

Check the Tracking Information Online

When you miss a DPD delivery, the first step you should take is to check the tracking information online.

You can do this by visiting the DPD website and entering your tracking number.

This should provide you with up-to-date information on the whereabouts of your package and any delivery attempts that have been made.

If there have been delivery attempts, the tracking information should also provide instructions on how to rearrange delivery.

For example, you may be able to reschedule delivery for a specific day or provide instructions on where to leave the package.

Follow the instructions carefully to ensure that your package is delivered successfully.

Contact Customer Service

what to do if you miss a dpd delivery

If the tracking information shows that no delivery attempts have been made, the next step is to contact DPD’s customer service.

You can do this either by phone or online.

When you contact them, provide them with your tracking number, the delivery address, and any additional information that may be helpful.

They’ll then be able to provide you with information on the status of the package and help you to rearrange delivery.

They may also be able to give you an estimated delivery time, so you know when to expect the package.

3 Possible Reasons Why You Didn’t Receive Your ‘Sorry we missed you’ Card

There are several reasons why you might have missed your card. Here are a few.

what happens if you miss dpd delivery

1. Delivery driver forgot to leave the card

One possible reason why you may not have received the card is that the delivery driver simply forgot to drop it off.

While this is uncommon, it can happen.

The delivery driver may have been in a hurry or may have accidentally skipped your address when leaving the cards.

If you suspect that this is the reason, you should first check the tracking information online.

This should provide you with information on any delivery attempts that have been made.

If the tracking information shows that a delivery attempt was made, you can follow the instructions provided to rearrange delivery.

If there were no delivery attempts, contact customer support to report the issue.

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2. The card fell off your door unnoticed

The delivery driver may have left the card, but it may have been blown away by the wind or removed by someone else.

This is more likely to happen if you live in a busy area where lots of people are coming and going.

To prevent this from happening in the future, consider leaving a note for the driver with instructions on where to leave the card.

For example, you could ask them to tuck it into your mailbox or leave it under your doormat.

Alternatively, you could provide alternate delivery instructions when you place your order.

3. The delivery driver didn’t have any cards on hand

This can happen if they’ve run out of cards or they’ve forgotten to bring them with them.

In this case, the delivery driver should still leave a note explaining that they attempted delivery and providing instructions on how to rearrange delivery.

If you suspect that this is the reason why you didn’t receive the card, contact DPD’s customer service to report the issue.

They’ll be able to provide you with information on the location of the package and help you to rearrange delivery.

How to Prevent Missed Delivery in the Future

Follow these procedures so that you’ll never miss your delivery again.

dpd missed delivery

Leave clear delivery instructions

This could be as simple as leaving a note on your door or mailbox with instructions on where to leave the package if you’re not home.

For example, you could ask the driver to leave the package with a neighbour or behind a plant pot on your porch.

Make sure your instructions are clear and easy to understand, so the driver knows exactly what to do.

If you live in an apartment building or gated community, make sure the driver has access to the building or gate code to make the delivery process easier.

Providing clear and concise instructions to the driver can help ensure your package is delivered on time, without any hiccups.

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Use alternate delivery options

When placing an order online, look for options to have the package delivered to a different address, such as your workplace or a family member’s house.

This can help ensure someone is available to receive the package and prevent missed deliveries.

If you’re not able to have the package delivered to a different address, consider using a delivery locker or pick-up point.

Many delivery companies, including DPD, offer this option, which allows you to pick up your package at a convenient location at a time that suits you.

Set up a DPD account

This can also help you manage your deliveries and prevent missed deliveries.

With a DPD account, you can track your packages in real time and receive notifications when a package is on its way.

You can also use the DPD app to manage your deliveries and provide additional delivery instructions if needed.

Additionally, by setting up a DPD account, you can request specific delivery times or dates, allowing you to plan and ensure you’re available to receive the package.

DPD Missed Delivery No Card? Do This Now!

Remz is a professional who has been writing content for almost 10 years. He's a shipping and logistics enthusiast and the head of the Trust Heritage Logistics content team. He bagged an MSc degree shortly after graduating from the university with flying colours. When it comes to creating content, Remz loves to do in-depth research and provide amazing pieces of information that every reader will find helpful.

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