Top 10 Reverse Logistics Companies in the UK (2024)

You probably have been around the ecommerce niche long enough to understand the inevitability of returns.

How you handle customer refund requests can make a huge statement about the commitment of your business to customer satisfaction.

While having your products returned isn’t so desirable, the process involved can be challenging, expensive, and time-consuming.

What if you can relax and go about other aspects of your business while someone else takes the entire burden?

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Well, you can.

In this article, I’ll go over the best reverse logistics companies in the UK you can trust to help you handle all your returns.

Top 10 Reverse Logistics Companies in the UK

Top 10 Reverse Logistics Companies in the UK

1. ShipBob

ShipBob offers fast and innovative logistics services for ecommerce stores.

Among their diverse solutions is reverse logistics, which helps ecommerce businesses receive goods from unsatisfied customers.

They have a large facility with an organised warehousing system that facilitates repackaging, storage, and fulfilment processes.

ShipBob runs a unique return process in partnership with Returnly, Pool Returns, and Happy Returns.

The platform has an interface that allows you to review returns and follow up on their statuses.

With the company’s experience in logistics and order fulfilment, you can go to sleep and rely on its reverse logistics service.

Website: https://www.shipbob.com/uk
Email: support@shipbob.com
Address: Edison Road, Hams Hall Distribution Park, Birmingham, B46 1DA

2. Guardian Warehousing

Their services cut across helping businesses receive, process, store, re-label, and repackage returned goods and recycle unsellable products.

With almost 20 years of experience in logistics, the company can be trusted to take off all the troubles and logistics associated with customer returns while providing real-time updates on their process.

Their 16-acre Willen-hall-based facility is centrally located to reach out to the entire UK in no time.

Website: https://www.guardian-warehousing.co.uk
Email: info@guardianwarehousing.co.uk
Phone: 01902 638 219
Address: Noose Lane, Willenhall, WV13 3AP

3. Pack & Send

Pack & Send was founded in Australia in 1993.

The company has now grown to become an international brand with centres spread across Austria, New Zealand, and the UK.

Its return management solutions range from returns on ecommerce products to dropshipping returns, off-lease equipment returns, and asset management and recovery.

Pack & Send has the confidence to handle any kind of item whether fragile, bulky, or confidential.

Their increasing network of service centres makes the process faster and more efficient. Their online self-service feature makes the returning procedure convenient and quick for small pre-packed goods returns.

The company’s experience, flexibility, speed, and coverage place it among the best reverse logistics companies in the UK.

Website: https://www.packsend.co.uk
Email: lincoln@packsend.co.uk
Phone: 0345 873 9990

4. Fishing Lines

A company with consistency since 1987 deserves a spot on this list.

This renowned fulfilment company offers bespoke services in contract packing solutions, warehousing, ecommerce fulfilment, and returns management.

Fishing Lines’ innovativeness and adaptability have kept them soaring for decades – even in a dynamic marketplace.

Their Tenevo cloud-based management system gives them an edge over the competition.

The online management system makes it easy to initiate, monitor, and track items returned by your customers. This keeps you up to date with all product returns.

Website: https://www.finishingline.co.uk
Phone: +44 (0)1277 811 641
Address: Unit 28, West Horndon Industrial Park, Station Lane, West Horndon, CM13 3XL

5. Geodis

Geodis has enough experience and an international network to run your returns – both B2B and B2C.

The logistics company has expertise in freight forwarding, supply chain optimisation, contract logistics, distribution and express, and road transport.

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Their credibility, informed by impressive customer reviews over the years, places them among the most reliable reverse logistics companies in the UK to consider.

They exploit their expertise in repairing and remarketing items, giving value to unsellable and/or unusable items.

Geodis handles the processes involved in preparing end-of-lease, damaged, and unwanted goods for reuse. This includes refurbishing, wiping out data, and reselling.

Their activities serve the vertical markets including retail, automotive, high tech, industrial, health care, and fast-selling consumer goods.

Website: https://geodis.com
Email: bill.billing@uk.geodiswilson.com
Phone: +44(0)20 8831 4200
Address: London, Heathrow, LHR1, 145 Faggs Road, Feltham, Middx, TW14 0LZ

6. Granby

Granby offers a fast and easy returns process that helps boost customers’ trust and loyalty.

The 3PL fulfilment partner has many years of experience managing reverse logistic processes for businesses across the UK.

Not only does the company help to simplify returns, but they also take charge of recycling, repairing, reusing, reselling, or safely disposing of items.

Their 66,000 sq. ft warehousing facility, returns labelling/repackaging, web API, and trackable inventory management make it easy to manage high-volume returns in the UK and internationally.

Website: https://www.granbymarketing.com
Email: hello@granbymarketing.com
Phone: 01254 682702
Address: Granby House, Stanley Street, Blackburn, BB1 3BW

7. FedEx

When it comes to logistics, FedEx’s rich portfolio leads miles ahead. They offer practically everything logistics, with offers categorised into shipping and tracking.

This logistics giant employs expertise to improve the overall returns process experience, offering speed and convenience.

They present businesses with various options for handling their returned products and provide the reasons for the returns.

They also help to reduce waste by sorting out returned items into different categories.

Website: https://www.fedex.com
Phone: 03456 07 08 09

8. Evri

Formerly known as Hermes, Evri has built a good name in the UK delivery and courier industry.

Its services cover many subcategories in transport and logistics as well as global ecommerce and distribution.

The company stands among the best logistics services in the UK, satisfying customers across over 20 countries.

Their years of experience in the delivery and courier industry make them a reliable reverse logistics solution.

For convenience and efficiency, they have over 10,000 drop-off locations and a tracking system that allows you to keep tabs on your returns.

Evri returns solutions include parcel shop drop off, locker drop off, and courier collections. Their flexibility provides a suitable solution for all personal and business entities.

Website: https://www.evri.com
Address: Tesco Express, Tesco, Clarkston Express, Busby Road, Clarkston, G76 7AT

9. Worldwide Logistics Ltd

Award-winning Worldwide Logistics is experienced in recycling clothing articles, household items, electrical appliances, and FMCG.

They also work with retailers, NGOs, and local authorities to export fine-grade used apparel in different bales across African, Europe, and Asian markets.

Besides their efficient returns management system, which allows clients to track their returned products, they also ensure safe disposal of returned items while upholding industry best practices as per returns and recycling.

Worldwide Logistics offers a wide range of services across different global markets.

The services include air/sea freight, haulage logistics, ecommerce fulfilment, and customs clearance.

Website: https://worldwidelogisticsltd.com/uk
Email: uksales@wwllmail.com
Phone: +44 20 3900 2474
Address: Unit 16 Thames Gateway Park, Chequers Lane, Dagenham, RM9 6FB, UK

10. Bishops Gate

Bishops Gate is an expert in logistics and installations.

Their services include delivery, freight forwarding, medical equipment transportation, warehousing, and reverse logistics.

Their well-coordinated reverse logistics service involves collecting, storing, and safe disposal of returned items.

Bishops Gate uses state-of-the-art equipment and tools to enable customers to monitor the status of their assets.

Website: https://bishopsgate.co.uk
Email: contactus@bishopsgate.co.uk
Phone:+44 (0)1793 859 010
Address: Unit 1 Interface, Technology Drive, Royal Wootton Bassett, Swindon, SN4 8SY

Compare Logistics Companies in the UK