Shipping Insurance in the UK: Everything You Must Know

shipping insurance uk

Shipping products can be a stressful experience for any business, especially when it comes to ensuring their safe arrival at their destination.

Unfortunately, even with the best shipping practices in place, undesired events like damage, loss, or theft can still occur during transit.

This is why shipping insurance is an essential investment for any business in the UK that ships goods domestically or internationally.

It helps to protect businesses from the risks and uncertainties of shipping.

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And it’s a crucial safety net for businesses that want to protect their products and their bottom line.

Whether you’re a seasoned e-commerce business owner or just getting started in the shipping industry, read on to learn everything you need to know about domestic shipping insurance in the UK and international shipping insurance in the UK.

Table of Contents

What is Shipping Insurance?

Shipping insurance is a service that protects you against the loss, damage, or theft of your goods during transportation whether by road, air, or sea.

It ensures that you’re refunded if anything happens to your goods during transit domestically or internationally.

Why You Need Shipping Insurance in the UK

Accidents can happen when goods are being conveyed from one location to another.

Without shipping insurance, you’d be exposed to losses if any of your items are stolen, get damaged, or get lost during the shipping process.

Shipping insurance offers some notable benefits to businesses and individuals.

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Protection

Purchasing shipping insurance means that you’re buying a policy that covers the value of your goods if anything goes wrong during transit.

You’d be financially protected if anything happens to your goods before they get to their destination.

Your carrier or the insurance company handling the insurance will compensate you for the value of your goods up to the amount stated in the policy.

This is very important if the item you’re shipping is rare, irreplaceable, or expensive.

Peace of mind

There’s always a risk of your goods getting lost or damaged during transit.

This can be particularly concerning if they’re valuable or essential to your business operations.

Purchasing shipping insurance will give you peace of mind and confidence that you’re protected against these risks.

You’ll have nothing to worry about and will be able to focus on other parts of your business and life.                                                    

Competitive advantage

As a business owner, offering shipping insurance to your customers will help to differentiate you from your competitors that don’t offer the service.

This will help to attract more customers and increase sales.

Customers will be more likely to buy from you because they’re confident that their items are protected against any unforeseen events.

Shipping insurance can also help you to reduce customer complaints and negative reviews due to lost or damaged shipments.

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This will improve customer satisfaction and loyalty since they’re more likely to trust your business and continue to buy from you.

By taking advantage of shipping insurance, you’ll stand out in the marketplace and provide added value to your customers.

How Much Does Shipping Insurance Cost in the UK?

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The cost of shipping insurance in the UK depends on several factors, such as the type of goods being shipped, the mode of transportation, the destination of the goods, and the carrier you opt for.

The price is usually a certain percentage of the cost of your shipment. This percentage ranges anywhere from 0.1% to 4%.

Forms of Shipping Insurance

There are different types of shipping insurance options you can consider. Let’s take a look at them.

Carrier Insurance

This is usually provided by the carrier or shipping company.

It covers the goods while they’re in transit, and it’s the responsibility of the carrier to make sure that the goods get to their destination safely.

Third-party insurance

In this case, the shipping insurance is offered by a dedicated insurance company.

It’s often purchased as an additional protection on top of carrier insurance.0

And can cover risks that are not included in carrier insurance. This includes risks like piracy and war.

Self-insurance

This implies that you assume the risk yourself and don’t purchase insurance coverage from a carrier or a third party.

It’s a cost-effective way to manage risks but requires a significant financial commitment.

5 Things to Do Before Purchasing Shipping Insurance

  1. Assess your shipping needs to determine the type and level of insurance coverage you require
  2. Compare different providers to find the best insurance policy that meets your needs and budget
  3. Ensure that the insurance policy covers all the risks that your goods may face during transportation
  4. Check the policy exclusions and limitations to avoid surprises when filing a claim
  5. For third-party shipping insurance, check the reputation of the insurance company to ensure that they have a good track record of paying claims

How to File a Shipping Insurance Claim in the UK

In the event of loss or damage to goods during transportation, here are the steps to follow when filing a shipping insurance claim in the UK.

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Inform the shipping insurance provider

The first step is to notify the shipping insurance provider as soon as you become aware of any loss or damage to your shipment.

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Provide all necessary details, including the date and time of the incident and the nature of the loss or damage.

Document the Loss or Damage

Document the loss or damage to your shipment after contacting the insurance provider and reporting the issue.

This can be done through photographs, videos, or written descriptions.

Ensure that you document the extent of the damage, as well as any other relevant details, such as the condition of the packaging or any identifying marks on the shipment.

Provide Supporting Evidence

Provide any supporting evidence that may be available. This can include invoices, bills of lading, packing lists, and any other documentation related to the shipment.

Cooperate with the Insurance Adjuster

You may be contacted by an insurance adjuster who will investigate the claim and may request additional information. Cooperate fully with him and provide all requested details as soon as possible to help ensure a smooth and successful process.

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Remz is a professional who has been writing content for almost 10 years. He's a shipping and logistics enthusiast and the head of the Trust Heritage Logistics content team. He bagged an MSc degree shortly after graduating from the university with flying colours. When it comes to creating content, Remz loves to do in-depth research and provide amazing pieces of information that every reader will find helpful.

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